For press information and passes, please contact us at email@example.com.
Please provide as much information as possible in the subject line and body of your email, and a member of our team will get back to you within 1 working day.
When is the festival?
HowTheLightGetsIn Hay 2019 is running from 24-27 May. Festival tickets will provide access to a huge range of events, including debates, talks, music, comedy, academy and late night parties.
Where is the festival?
HowTheLightGetsIn Hay 2019 is set in a magical location on the edge of the Black Mountains, alongside the river Wye in the famed book town of Hay. The site is located just off Newport Street, HR3 5BZ. It is about a 5 minute walk from the Globe at Hay, Newport St, Hay-on-Wye, Hereford HR3 5BG.
Can pets come to the festival?
No, pets are not permitted on the festival site
Can children come to the festival?
Yes, and under 12s do not need a festival ticket to gain entry to the site
Can I bring a campervan onto the campsite?
Unfortunately, due to licensing reasons and to ensure safe access to our festival pitches, we cannot allow vehicles on the campsite. This includes campervans.
How can I book parking?
You can book parking on our extras page here
What time is the first event?
The first event is taking place at 4:15pm on Friday 24th May.
I'm having problems buying my ticket
If you're having any issues purchasing your ticket, please email firstname.lastname@example.org with the subject line 'Ticket Issue'. Please state the issue as well as your phone number and a member of our team will get back to you as soon as possible.
How do I apply my discount?
You can apply all discounts at checkout. Select your discount from the drop down menu and click 'apply'. Only one discount can be used per ticket. If you have a Friends Discount, you will need to enter your code at checkout. Student and under 25 tickets can be added to your basket on our festival passes page. Please note that discounts are only valid for HowTheLightGetsIn Festival Tickets. They cannot be used on Day / Flexi Tickets.
Which events can I attend with a Flexi Ticket?
The Flexi Tickets are valid for all of the events listed on our programme page, except for those that are ticketed separately for an extra cost. These events are usually food events involving speakers, and you can book these in addition to your ticket. If you are unsure whether or not the events you'd like to attend are included with your ticket, then please email email@example.com
I can no longer attend the festival, can I have a full refund?
Our terms and conditions, details of which you can find here, state that we cannot refund tickets.
Toilets and Showers
To ensure you're at your best throughout the festival, our boutique showers and toilets provide top notch facilities so that you don't miss any of the amenities of home. Yurt guests also benefit from access to the beauty parlour, which is complete with hair dryers, straighteners, mirrors and dressing tables.
Check In and Check Out
Your yurt is guaranteed for the Festival period (Fri 24th May – Mon 27th May inclusive), and should you wish to check in a day early on the night of Thur 23rd May you can do so, making 5 nights in total. If you wish to stay for a longer period, head to our separate accommodation site here to browse camping packages up to Sunday 2nd June.
Our festival is in a stunning area of natural beauty. We work hard to reduce our environmental impact so please help us with this goal and leave the site as you found it.
You are very welcome to bring your own food. Small gas cookers and portable barbeques are permitted onsite, however they must be set up away from the tents. There will also be a large range of food onsale across the site. Open fires are not permitted on the campsite.
Please help to maintain a good atmosphere and get to know the people camping around you. Be considerate and keep the noise down at night. Anyone causing a disturbance in the campsite will be ejected from the festival site.
Not the answer you're looking for? Please email firstname.lastname@example.org and a member of our team will get back to you as soon as possible.
HowTheLightGetsIn is set in a magical location on the edge of the Black Mountains, alongside the river Wye in the famed book town of Hay.
We've grown since we started. But we've kept our intimate scale. Our venues are small enough to encourage real conversation, electric enough to make the dancing spin. The entire programme of HowTheLightGetsIn Hay 2019 will take place from 24th-27th May on a newly expanded site that stretches across the beautiful banks of the River Wye.
If you've been to Hay, you'll know why this small town draws US Presidents and Nobel Prize winners, critics and intellectuals alike into its orbit. If you haven't, it's time to see what all the fuss is about.
The nearest railway station is Hereford, about 20 miles away. Our Travel Partner, GWR, runs trains to Hereford. Book your train travel now at GWR.com
Frequent buses run from Hereford to Hay-on-Wye (T14) throughout the festival. Or share a taxi with another festival visitor!
The festival site is located just off Newport Street. The postcode is HR3 5BZ.
If you would like to attend an event as a member of the press, you can apply for a press pass here.
If you would like to enquire about forming a media partnership, or if you have any further questions, please contact us at email@example.com.
How do I get a press pass?
All journalists must pre-register by filling in the above form to qualify for press accreditation. Complimentary press tickets are provided first to those working to commission. Press allocation is limited to 10% of the total audience.
We accredit a few photographers on signing an understanding agreement. Please contact firstname.lastname@example.org to apply.
Can I obtain recordings of events?
Footage of the event will be available online at www.iai.tv. This can be used with permission for syndication.
Can we film the event?
Access to the site can be made available for discreet crews. Filming in events is generally not permitted. Please contact email@example.com for more information.
The Institute of Art and Ideas,
375 City Rd, London, EC1V 1NB
Tel: 020 7837 3000
Just five weeks until HowTheLightGetsIn lands in Hay, and we've a host of new experiences for you at what is shaping up to be our best festival yet.
Opening onto a glorious stretch of the River Wye, our greatly expanded Riverside site hosts the festival with more venues than ever before. Twelve stages for music, comedy and debates through the day include new interactive Hat sessions, a dedicated Open Platform tent to dine with speakers, a Blue Moon acoustic tent, and an expanded Stage venue that stretches along the river with music and cabaret. A new Arena hosts our biggest debates and headline bands from the legendary Donovan to double Mercury prize and Brit Award nominee Anna Calvi. And with dancing and music in the Hat, the People's Front Room, the Waterfront and Riverside Disco, the late night party is going to be bigger than ever before.
And that's not all. We've a whole range of new gourmet delights at the Waterfront and the Fayre with a brand new Market featuring artisan food, cocktail bars, vintage clothing, and workshops, along with an expanded Spa in Bohemia and so much more. Check out the details here.
We can't wait!
HowTheLightGetsIn is the world’s largest and most exciting philosophy and music festival – and we need YOU to make it happen!
Volunteering at HowTheLightGetsIn is an amazing way to get involved with the process of turning our vision into a reality, as well as an opportunity for you to enjoy the festival itself with minimal costs.
1. ACCESS. In return for their short daily shifts (typically between 5-6 hours), festival volunteers get a staff wristband giving them access to a whole range of debates, live music, film & comedy - not to mention insane discounts on the festival eateries and some of the visiting stall holders!
2. SKILLS & EXPERIENCE. Volunteering looks great on your CV and all of our volunteers can request a reference at the end of the festival for future employment. You'll get to network with festival organisers and gain an insight into the behind-the-scenes running of a large-scale event.
3. FUN. The team is always diverse, welcoming and up for having a lot of laughs, as well as working well together to keep the festival ticking. A lot of our volunteers come back year after year to have reunions and see the same friendly faces they got to know their first year volunteering.
HowTheLightGets Hay 2019 is set in a magical location on the edge of the Black Mountains, alongside the river Wye in the famed book town of Hay!
Newport St, Hay-on-Wye, Hereford HR3 5BG
Want to get a taste of working in media and the arts from within the world’s largest philosophy and music festival?
The IAI Kick-Starter Programme gives young people considering a career in the media or creative industries the opportunity to gain valuable skills and work experience by volunteering as part of the Institute of Art and Ideas festival team. Successful applicants will play a key role in the production of HowTheLightGetsIn Hay 2019, whilst learning new skills, meeting new friends and contacts, and gaining valuable knowledge and experience for their future careers. What’s more, Programme volunteers will receive a Staff wristband giving them access to festival debates, live music, film and comedy, as well as discounts at festival eateries and some festival stalls.
Places on the IAI Kick Starter Programme are available to people aged 18+ from around the UK and beyond. We currently have opportunities for those looking for experience in any of the following areas:
All applicants must be available between Tuesday 21st May and Monday 27th May. Some of the available volunteer places can include additional work experience at the IAI’s London office. Please note that whilst we will make every effort to place you in your preferred area of skills development, this may not always be possible and we reserve the right to offer you a place in a different area of the Programme if necessary.
Please apply using the form below. Include your CV and a short cover letter (no more than 150 words), expressing your interest and your preferred area of skills development.
If you have any questions about the Programme, please email firstname.lastname@example.org.
We look forward to seeing you at the festival!
HowTheLightGets Hay 2019 is set in a magical location on the edge of the Black Mountains, alongside the river Wye in the famed book town of Hay!
Newport St, Hay-on-Wye, Hereford HR3 5BG
Nestled in an utterly idyllic and tranquil spot on the banks of the River Wye, against the backdrop of the Black Mountains, the Riverside Festival Market is at the heart of the festival. It takes place between 24th– 27thMay 2019 at HowTheLightGetsIn festival in Hay-on-Wye.
We are welcoming the very brightest, boldest and most innovative performers and traders, particularly those specialising in the unusual, the interesting and the extraordinary.
Craftspeople, designer-makers, artisan food producers, musicians, performers, purveyors of the weird and wonderful, we want to hear from you.
In 2019 we’re moving the entire festival over to the Riverside site so you can expect all of our festival venues in one stunning location that will be twice as busy as last year!
Please email (below) and we'll get back to you very shortly.
Whether you’re after a spectacular four course banquet or a quick snack between sessions; exotic world foods, a glass of champagne or a slice of homemade cake, you’ll find a whole range of exceptional venues across the festival site.
Play on the Carousel, lose yourself on the Helter Skelter, and wonder at the Black Mountains from the Ferris Wheel. We're sure Wittgenstein would approve.
Who says we can’t bring the beach to the festival? Let the kids run free for hours of play in our ever-popular festival sandpit.
Live Site Entertainment
Catch our live entertainers around the site, ready to fill the kids with awe and delight.
Stay on our rolling riverside expanse on the banks of the glorious Wye, overlooked by the impressive Black Mountains. What better setting could there be for four days of intellectual fun?
Our range of accommodation options starts with self-pitched camping and extends to premium pre-pitched tents and our selection of luxury yurts.
Self pitch camping for 1
Pitch your own tent in an idyllic spot along the banks of the River Wye and stay close to all the festival action. A 3m x 3m pitch for 1 person.
Pre-pitched camping for 2
Camping without the hassle! Arrive on site to a perfectly pitched 1.5m x 2.75m tent for 2 people, complete with a double air-bed mattress.
Based on the traditional Mongolian dwellings, our luxury yurts offer hotel style accommodation and provide a cosy, dry haven to retreat into and rest up in between the jam-packed days and nights. With access to plenty of luxury showers, toilets and a pamper parlour, glamping never felt so decadent…
Please note that campervans are not permitted on site.
Be part of our most spectacular festival yet!
HowTheLightGetsIn is alive with ideas and imagination ... there’s something special in the air. Here’s your chance to bring your creative genius to the festival and help create an atmosphere of magic and wonder where everyone can think, talk, dance and play.
We'll be returning to the glorious setting of Hay-on-Wye with our most ambitious and spectacular programme yet. Over the course of four fun-filled days, the world's leading thinkers flock to our magical riverside festival site to discuss the biggest ideas of today alongside an exhilarating hand-picked music programme. And we want you to be a part of it.
Our festival is a space to let creative ideas run free. We are welcoming festival submissions of all kinds from performance pieces and games-makers, to workshop leaders or walkabout.
Whether it’s weird and wonderful, beautiful or bold, if you’ve got something special you’d like to share, we’d love to hear about it.
All submissions will be considered by our site and programming team; however, due to the large volume of applications we cannot respond to everyone. You are more likely to succeed if you have considered how your idea fits in with what we are trying to achieve with HowTheLightGetsIn – we’re not just another festival.
To submit a proposal please email email@example.com with as much detail as possible and our site team will get back to you.
Please be aware; you are responsible for your own install, workspace or performance area. This should be sturdy enough to withstand diverse weather conditions.
We cannot contribute to the costs of your project, and we do not allow the use of generators, sound-systems or amplified music.
At HowTheLightGetsIn and our affiliated sites, we collect different types of information about our users for four main reasons:
To provide personalised services unique to individual users.
To help us to monitor and improve the user experience and the content we offer.
To sell sponsorship and advertising space on the site to selected partners. This helps us to keep the site free for people who visit it.
If we have permission from the user, or where otherwise allowed by law, to market our services and events to them.
What information do we collect?
We collect information on you:
• when you use the website
• through cookies
• if you choose to reveal information in postings, and
• when you enter sales promotions and competitions.
• to process transactions
Certain services that we provide may involve us collecting extra information (IAI Friends memberships, for example), such as where you are, so the service can be provided as designed.
The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services such as HowTheLightGetsIn ticket sales. Unless we say otherwise, you have to answer all the registration questions.
We may also ask some other, voluntary questions during registration for certain services (for example, your profession) so we can gain a clearer understanding of who you are. This also allows us to personalise our services and offering for you.
After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have expressed interest in or content that you have accessed on our sites. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’.
If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form an IAI TV account. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings.
If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form an IAI TV identity. If you remove the IAI TV from your Google settings, we will no longer have access to this information.
We do not knowingly collect or store any personal information about children under the age of 16 and we do not offer any of our products or services directly to children under the age of 13. Registration to the site requires confirmation that you are aged 13 or above, or have the consent of your parent or a person holding parental responsibility.
We offer a ‘My details’ page (also known as Email Preferences page), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – click on the ‘My account’ link at the top of the screen when you are signed in.
We will not share your personal information with others for marketing purposes unless you have given us your permission. If we have your permission, we will share your information only with other organisations we have chosen carefully.
If you are an IAI Friend and attend an event organised by an event partner, data may be shared for event administration purposes.
We can access and release personal information to keep to relevant laws and government requests, to operate our systems properly and to protect both us and our users.
Any other organisations who access your information in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your information and keep to data-protection and privacy laws which apply. We may also independently audit these service providers to make sure that they meet our standards. We may use service providers to help us run these sites (or services available on the sites), some of whom may be based outside the EEA.
Some of our webpages use plug-ins from other organisations (such as the option to register through Facebook). These other organisations may use information about your visit to our websites on their pages. If you browse these pages while still also logged in to your account with us, information they collect may be connected to your account on their site. For more information on how these organisations use information, please read their privacy policies.
1 For statistical purposes to track how many users we have and how often they visit our websites. We collect information listing which of our pages are most frequently visited, and by which types of users and from which countries.
3 You can turn cookies off but if you do this, you may not be able to use all services on our websites and you might see more pop-ups and other advertising. This is because we won’t be able to limit what you see by using cookies. However, you will still be able to see our content and use our services.
You can turn cookies off but if you do this, you may not be able to use all services on our websites and you might see more pop-ups and other advertising. This is because we won’t be able to limit what you see by using cookies. However, you will still be able to see our content and use our services.
For more information about cookies and managing them, including how to turn them off, please visit our page on Cookies.
We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes we have permission from you as the user, or where otherwise allowed by law.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Our sites contain links to other websites from which we may earn revenue, which all goes towards support the work of the Arts and Ideas Trust. Our articles are never influenced by advertisers or affiliates, nor are they written for the purpose of promoting a product, except if and when clearly branded as a ‘sponsored by’, ‘brought to you by’ or ‘supported by’ ‘Supported by’, ‘Paid content/paid for by’ or ‘sponsor content’/’from our sponsors’ to represent sponsored content and foundation-funded features respectively.
Under the UK Data Protection Act 1998 we have to say who the ‘data controller’ is for iai.tv and services provided through our websites. The data controller is the organisation responsible for protecting information and, in our case, is Institute of Art and Ideas, 375-377 City Road, London, EC1V 1NB.
If you would like access to or a copy of the personal information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact the Data Protection Manager at the address shown above. Or, email firstname.lastname@example.org.
Complaints will be dealt with by the Data Protection Manager, and will be responded to within 30 days at the latest.
If you are not satisfied with the way your complaint was handled, you may be able to refer your complaint to your local data protection regulator. For example, in the United Kingdom this is the [Information Commissioner’s Office.
This ticket is issued by TVF Limited on behalf of the Institute of Art and Ideas, henceforth the "organisers", and is subject to the terms and conditions indicated on this ticket or displayed at the "venue", the Globe at Hay. Purchasers should note that this ticket is sold by the organisation responsible for the event.
Purchase and possession of a ticket signifies agreement to the following conditions:
1. This ticket is issued subject to the rules and regulations of the organisation, operators and management of the venue.
2. Every person entering the event must have a valid ticket.
3. Ticket holders are required to carefully check their tickets in advance of their visit; mistakes may not be rectified on the day.
4. The organisers reserve the right to refuse entry of the ticket holder to the event site. Customers found to be causing damage to the site, the site infrastructure, causing harm to any other person on site or in breach of these conditions will be subject to prosecution.
5. The organisers reserve the right to search all persons and personal property and refuse admission to, or eject from, the site any person who refuses to be searched by a security official.
6. This ticket is not transferable. No money will be refunded or tickets exchanged after purchase unless the event is cancelled. In the event of cancellation, the promoter’s sole obligation and liability shall be to offer a ticket for an alternative performance by the relevant artist, if available, or a full refund of the face value of this ticket. No other claims will be entertained. You will be contacted directly about cancellations at the email address used for your booking. Any questions about your claim should be directed to email@example.com.
7. No duplicate tickets or wristbands will be issued in the event of loss.
8. Admission to the site and performance is at the ticket holder’s own risk. Neither the promoter nor the site management shall be held liable for any injury or damage sustained within the site.
9. Ticket holders give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and/or audio recording of this event and/or any element thereof in any/all media throughout the world. This includes filming by the police or security which may be carried out for the security of customers.
10. The event promoter reserves the right to make any change whatsoever to the act programme owing to any unforeseen or unavoidable cause.
11. Neither the venue nor the organisation can accept responsibility for lost or stolen property.
12. The possession of this ticket shall constitute an acceptance by the holder of these conditions and imply an undertaking on the part of the holder to observe them. In the event of any breach of these conditions, the event promoter reserves the right to cancel this ticket and retain any monies paid theretofore.
13. Other than the provisions advertised or outlined by the box office at the time of sale, customers are required to address any special needs by contacting the box office in advance of their visit, as the event promoter may not be able to provide those needs without notice.
14. We do not store credit card details nor do we share customer details with any 3rd parties.
15. Children under 12 with an adult do not require a festival ticket.
A Truly Unique Offering