At HowTheLightGetsIn, we strive to ensure that everyone can enjoy the event, so we try our best to make the festival site as accessible as possible.
Festival Site
HowTheLightGetsIn takes place on the bank of the River Wye. The area is predominantly grass, with limited hard standing pathways. In the event of bad weather, mud and puddles are likely.
There will be some hardened pathways covering the main walking routes through the site, but just as we prepare for all conditions we do ask that you do to. So please consider the ground conditions and unpredictable British weather when deciding what facilities, you may need and what equipment you need to bring.
We will of course have dedicated Disabled Toilets - location TBC closer to the time of the festival.
Car Park Access
There will be an on-site car park with dedicated Disabled spaces. We will confirm details of how to book a space here closer to the time of the festival.
Personal Assistant / Carer Ticket
We provide a free ticket for a personal assistant or carer to ticket holders who would be unable to attend, or those whose experience would be greatly impaired without their presence.
In order to apply please drop us an email at enquiries@artandideas.org. We will endeavour to respond to your request within 7 working days.
Service Dogs & ESAs
The festival recognises and welcomes accredited guide dogs & assistance dogs which have been trained by a member of the International Guide Dog Federation (IGDF) or Assistance Dogs International (ADI). HowTheLightGetsIn requests that all festival goers who wish to bring their accredited guide & assistance dogs provide their ID card or certificate issued by the training organisation on entry. If you do not currently have official documentation, we kindly ask that you pre-register your animal to avoid any confusion at the box office.
Emotional Support Animals (ESAs) must be pre-registered before the festival. Only ESAs with prior approval from the HowTheLightGetsIn team will be permitted on site and our team reserves the ability to deny access to festival goers without pre-registered ESAs.
All animals permitted to enter our festival site will be given a tag by the box office to ensure identification is possible by on-site staff. All festival goers are responsible for managing and controlling the hygiene and welfare of their animal whilst on-site.
To pre-register your animal, please click here.
Camping
The festival and camping team want to ensure your accommodation stay with us is as comfortable as possible. If you have any specific camping needs for your disability please contact our team directly on festivalcamping@cliftonhotels.com.
Any other questions?
Get in touch with us by emailing enquiries@artandideas.org and we will get back to you as soon as possible.