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Location & Travel
HowTheLightGetsIn London 2024 is set in the glorious grounds of Kenwood House, Hampstead Heath in London.
Getting there
• By train / London Underground – We recommend you travel to Highgate Underground Station on the Northern Line
• By foot – The pedestrian entrance to the site is via the East Lodge
• By car - There is free parking in Hampstead Lane but it fills up quickly so get there early
• By bicycle - While Hampstead Heath is a lovely place to cycle, please be aware that spaces to secure bikes are extremely limited. Festivalgoers are asked to not secure bikes to railings or other fixtures around Kenwood House.
FAQs
When is the festival?
HowTheLightGetsIn London 2024 is running from Saturday 21st September to Sunday 22nd September. Festival tickets will provide access to all events, including debates, talks, music, comedy, academy and late night parties.
Where is the festival?
HowTheLightGetsIn will take place on the grounds of North London's finest stately home, Kenwood House, at the tip of Hampstead Heath - NW3 7JR.
Will I be refunded if the event is cancelled?
Yes. If we have to cancel due to circumstances outside of our control, you will have the option to roll your ticket over to a future event, or receive a refund on your ticket. Refunds will not be issued if the event goes ahead.
Can I use my ticket to watch recordings of the events after the festival is over?
All events will be released on IAI.tv at a later date. Pick up a ticket plus subscription and your first three months' access to IAI.tv is just £4.
Is camping available at the festival?
Camping is not available at HowTheLightGetsIn London.
Are dogs allowed on site?
Dogs are not allowed on site except guide and service dogs.
Can I park my bicycle at the festival site?
Spaces to secure bicycles are extremely limited in the area surrounding the festival site. We ask Festivalgoers to ensure bikes are not secured to the railings or other fixtures around Kenwood House.
Can I bring my own food and drink?
For health and safety reasons, external food and drink other than bottled water is not allowed on site.
I'm having problems buying my ticket
If you're having any issues purchasing your ticket, please email enquiries@artandideas.org.
I have a ticket for another HowTheLightGetsIn festival, can I use that for HowTheLightGetsIn London 2024?
You cannot use tickets for other HowTheLightGetsIn Festivals to access HowTheLightGetsIn London 2024.
I can no longer attend. Can I have a refund and who can I contact?
There will be no refunds issues unless the festival is cancelled, as detailed in our Terms and Conditions. Any complaints or compliments should be directed towards enquiries@artandideas.org
Terms & Conditions
This ticket is issued by TVF Limited on behalf of the Institute of Art and Ideas, henceforth the "organisers", and is subject to the terms and conditions indicated on this ticket or displayed at the "venue", HowTheLightGetsIn Festival at Kenwood House Gardens. Purchasers should note that this ticket is sold by the organisation responsible for the event.
Purchase and possession of a ticket signifies agreement to the following conditions:
1. This ticket is issued subject to the rules and regulations of the organisation, operators and management of the venue.
2. Every person entering the event must have a valid ticket.
3. Ticket holders are required to carefully check their tickets in advance of their visit; mistakes may not be rectified on the day.
4. The organisers reserve the right to refuse entry of the ticket holder to the event site. Customers found to be causing damage to the site, the site infrastructure, causing harm to any other person on site or in breach of these conditions will be subject to prosecution.
5. The organisers reserve the right to search all persons and personal property and refuse admission to, or eject from, the site any person who refuses to be searched by a security official.
6. This ticket is not transferable. No money will be refunded or tickets exchanged after purchase unless the event is cancelled. In the event of cancellation, the promoter’s sole obligation and liability shall be to offer a ticket for an alternative performance by the relevant artist, if available, or a full refund of the face value of this ticket. No other claims will be entertained. You will be contacted directly about cancellations at the email address used for your booking. Any questions about your claim should be directed to enquiries@artandideas.org.
7. No duplicate tickets or wristbands will be issued in the event of loss.
8. Admission to the site and performance is at the ticket holder’s own risk. Neither the promoter nor the site management shall be held liable for any injury or damage sustained within the site.
9. Ticket holders give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and/or audio recording of this event and/or any element thereof in any/all media throughout the world. This includes filming by the police or security which may be carried out for the security of customers.
10. The event promoter reserves the right to make any change whatsoever to the act programme owing to any unforeseen or unavoidable cause.
11. Neither the venue nor the organisation can accept responsibility for lost or stolen property.
12. The possession of this ticket shall constitute an acceptance by the holder of these conditions and imply an undertaking on the part of the holder to observe them. In the event of any breach of these conditions, the event promoter reserves the right to cancel this ticket and retain any monies paid theretofore.
13. Other than the provisions advertised or outlined by the box office at the time of sale, customers are required to address any special needs by contacting the box office in advance of their visit, as the event promoter may not be able to provide those needs without notice.
14. We do not store credit card details nor do we share customer details with any 3rd parties.
15. Paper lanterns shall not be brought onto or used on the festival site under any circumstances.
16. No dogs are allowed on the festival site, except guide and service dogs.
17. HowTheLightGetsIn London 2024 Festival Ticket Giveaway
(i) Eligibility: This giveaway is open to individuals aged 18 and over. Employees of the Institute of Art and Ideas (IAI), their immediate families, and anyone connected with the administration of this promotion are not eligible to enter.
(ii) How to Enter: To enter the giveaway, participants must follow @theinstituteofartandideas and @howthelightgetsin on Instagram, like the giveaway post, and tag a friend in the comments. Each comment with a tagged friend counts as one entry. Multiple entries are allowed.
(iii) Prize: Two full weekend festival tickets to HowTheLightGetsIn London 2024 Festival plus an IAI.tv tote bag. The prize is non-transferable and cannot be exchanged for cash or other alternatives.
(iv) Winner Selection: The winner will be selected at random from all eligible entries received by the closing date. The draw will take place within 7 days after the giveaway ends. The winner will be notified via Instagram Direct Message.
(v) Claiming the Prize: The winner must respond within 48 hours of notification to claim their prize. If the winner does not respond within this timeframe, another winner will be selected.
(vi) Closing Date: The giveaway will run from 19/08/2024 to 26/08/2024. Entries submitted after the closing date will not be considered.
(vii) Liability: The IAI is not responsible for any technical issues that may affect entry into the giveaway or the claiming of the prize.
(viii) Privacy: Personal data provided by participants will only be used for the purposes of administering this giveaway and will not be shared with third parties.
(ix) Changes: The IAI reserves the right to modify or cancel the giveaway if circumstances arise outside of its control.
(x) Governing Law: This giveaway and its terms and conditions are governed by English law.
Contact Us
We would love to hear from you! Contact us at the email addresses below. Please provide as much information as you can so we can answer your questions as quickly as possible.
General enquiries: enquiries@artandideas.org
Website Issues: webmaster@artandideas.org
Sponsorship: sara.bell@artandideas.org
Partnership: partnership@artandideas.org
Press: press@artandideas.org
Media Partnerships
Contact us:
For press enquiries and media partnership enquiries, please contact us at:
press@artandideas.org
The Institute of Art and Ideas, 375 City Rd, London, EC1V 1NB
Tel: 020 7837 3000
We're proud to work with media organisations, institutions, and platforms at the cutting edge of their fields. From live podcasts to specially curated events, explore below to check out the organisations we're partnering with this festival!
Festival Guide
Click below for evwerything you need to know ahead of your arrival at HowTheLightGetsIn London 2024 - including getting to to the site, what you need t bring, opening times, extra experiences, and much more.
A UK First. Back To Big Thinking
The Guardian
Press
