When is the festival?
HowTheLightGetsIn Hay 2019 is running from 24-27 May. Festival tickets will provide access to a huge range of events, including debates, talks, music, comedy, academy and late night parties.
How do I apply my discount?
You can apply all discounts at checkout. Select your discount from the drop down menu and click 'apply'. Only one discount can be used per ticket.
Where is the festival?
HowTheLightGetsIn Hay 2019 is set in a magical location on the edge of the Black Mountains, alongside the river Wye in the famed book town of Hay. Specifically, the festival is around a 5 minute walk from The Globe at Hay, Newport St, Hay-on-Wye, Hereford HR3 5BG.
Can children come to the festival?
Yes, and under 12s do not need a festival ticket to gain entry to the site.
Can I bring a campervan onto the campsite?
Unfortunately, due to licensing reasons and to ensure safe access to our festival pitches, we cannot allow vehicles on the campsite. This includes campervans.
I'm having problems buying my ticket
If you're having any issues purchasing your ticket, please email firstname.lastname@example.org with the subject line 'Ticket Issue'. Please state the issue as well as your phone number and a member of our team will get back to you as soon as possible.
I can no longer attend the festival, can I have a full refund?
Our terms and conditions, details of which you can find here, state that we cannot refund tickets.
Is your question not here? Please email email@example.com and a member of our team will get back to you as soon as possible.